What Information do we collect?

When you create an account with us on our website, when you email or call us, we collect information such as:

• E-mail address
• First Name & Last Name
• Mailing address
• Telephone number
• Payment information (optional to customer)

 

How we use your Personal Information

We collect and use your personal information to:

• Process product orders and deliver the products requested.
• Answer your questions or respond to your requests.
• Process payment for purchases.
• Send samples, products and information
• Send you email and/or postal messages with information about our promotions, specials and other content we think may be of interest to you.
• Allow you to participate in social sharing on our website.
• Analyze the use of our products, services and advertising.
• May also contact you via surveys to conduct research about your opinion of our products or services.

We do not sell, rent or lease its customer lists to third parties. We are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. We also do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. If you would like us to no longer have access to this type of information please email us at sales@loeschlab.com and we will close the account and delete all the information we have of you.

 

Payment Information

We offer our customers choices for the collection of Payment information. You may notify us of your preferences by emailing  sales@loeschlab.com or by calling 800.231.7157 Ext204. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional email from Loesch Laboratory Consultants by clinking “opt-out” or “unsubscribe” down below on the most recent promotional email you received.

 

Security of your Personal Information

At Loesch Laboratory Consultant, Inc. big part of our job is to make sure your experience on our website is safe and secure. That means your credit card, your personal information, and your password are safe. We use the latest encryption technologies & password protection, and limits on the number of people who have access to your information, all to guard against unauthorized access to your data. For example, we store the personal information you provide on computer systems with limited access. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

 

 

Cookies and IP Addresses

When you access our website, we track how our website is used, may place small data files called “cookies” on your computer. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. We also use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, once you log out or close your browser, this cookie expires and no longer has any effect. We also use longer-lasting cookies to display your user id on our sign-in form, so that you don’t need to retype the user id each time you log in to your account.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website. To learn more, please look at the cookie settings available in your specific web browser(s).

 

Links to Social Media

Our websites may include plugins from social networks. An example of a plugin is the Facebook “Like” or “Follow” button. Where legally permitted, these plugins may communicate with and send information to the party that provided the plugin, even if you do not click on the plugin. This information may include your IP address, information about your browser and device, and the address of the web page you are visiting on our site. Loading, using or clicking the plugins may also place, read and transmit cookies. These cookies may contain a unique identifier the social network or third party assigns to you. The loading, functionality and your use of the plugins are controlled by the privacy policy and terms of the party that provided the plugin.

 

We do not control these third-party sites, and we encourage you to read the privacy policy of every site you visit.

 

Changes to this Statement

We will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how we will use your personal information, we will prominently post such changes prior to implementing the change. We encourages you to periodically review this Statement to be informed of how we are protecting your information.

 

Your Consent

By using our website, you consent to our Privacy Policy.

 

Your Questions and Comments

Feel free to call us 800.231.7157 or e-mail us at sales@loeschlab.com, or write to 4311 South Dr. Houston, Texas 77053-4820 with comments or questions.

See About Us & Terms & Conditions to find out more about our company policies.